OUR PROMISE

IMPORTANT STAY INFORMATION

Singapore has implemented a COVID-19 Vaccinated Travel Framework to facilitate the resumption of travel. This new travel framework replaces previous SafeTravel Lanes such as the Vaccinated Travel Lane (VTL), and applies to all travellers entering Singapore, including Singapore Citizens/Permanent Residents. 

For more information, please visit safetravel.ica.gov.sg

DINING & DRINKING

Dine-in is available for fully-vaccinated guests, recovered patients and guests with valid negative pre-event testing results covering the duration of dine-in, and limited to each restaurant's capacity stipulated by ongoing Safe Management Measures.

AMENITIES & SERVICES

As we adjust to new norms and travel expectations, InterContinental Singapore Robertson Quay is working hard to ensure the safety and well-being of every one of our guests so that you can expect a safe, secure stay. The hotel has received its SG CLEAN certification, enhanced cleanliness, safety standards and processes in line with local health authorities to further support your personal well-being throughout your stay.

The implemented measures include: 

  • Increased frequency of cleaning in public areas, with high tough areas disinfected hourly
  • Hand sanitizers available in all public areas throughout the Hotel

 

When you're ready to travel again, we'll be ready to welcome you.

IHG has launched a global IHG Clean Promise where you can be reassured that we are committed to high levels of cleanliness. That means clean, well maintained, clutter-free rooms that meet our standards. If this isn't what you find when you check-in then we promise to make it right.

Partnering with industry leading experts Cleveland Clinic, Ecolab, and Diversey, IHG is enhancing cleanliness and supporting your personal well-being throughout your stay by using new science-led protocols and service measures. Ramping up the existing rigorous cleaning procedures, the IHG Way of Clean programme is being expanded to reflect the advice of the World Health Organization and local public health authorities.

For more information, please visit www.ihg.com/clean